Cancellation Policy

Effective Date: 30-7-26

At DiskountBazaar, we understand that plans can change. This Cancellation Policy explains when and how you can cancel an order placed through our website or mobile application.

By placing an order with DiskountBazaar, you agree to the terms outlined in this Cancellation Policy.

1. Order Cancellation

You may request to cancel your order before it has been shipped or prepared for dispatch.

Once an order has been shipped or handed over to the delivery partner, it may no longer be eligible for cancellation. In such cases, you may be able to initiate a return after delivery, subject to our Return Policy.

2. How to Cancel an Order

To cancel an eligible order:

1. Log in to your DiskountBazaar account.
2. Navigate to My Orders.
3. Select the order you wish to cancel.
4. Click Cancel Order.
5. Choose the reason for cancellation.
6. Submit your cancellation request.

If your order is eligible, the cancellation will be processed and you will receive a confirmation via email or SMS.

3. Cancellation Eligibility

An order may be cancelled if:

1. It has not yet been shipped.
2. It is awaiting payment confirmation.
3. It is pending order processing.
4. It has not been packed for dispatch.

The ability to cancel depends on the current status of your order.

4. Orders That Cannot Be Cancelled

Cancellation requests may not be accepted if:

1. The order has already been shipped.
2. The product is out for delivery.
3. The order has been successfully delivered.
4. The item is customized, personalized, or made-to-order.
5. The product is marked as non-cancellable on the product page.

5. Seller-Initiated Cancellations

DiskountBazaar may cancel an order for reasons including:

1. Product is out of stock.
2. Incorrect pricing or product information.
3. Payment verification failure.
4. Suspected fraudulent or unauthorized transaction.
5. Delivery is not possible to the provided address.
6. Technical or operational issues beyond our control.

If DiskountBazaar cancels your order after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

6. Refunds for Cancelled Orders

If your cancellation request is approved and payment has already been made:

1. The refund will generally be issued to the original payment method.
2. Refund processing typically begins after cancellation is confirmed.
3. The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

Please refer to our Refund Policy for additional information.

7. Partial Order Cancellation

If your order contains multiple products, you may be able to cancel individual eligible items while keeping the remaining items in the order.

Availability of partial cancellation depends on the processing status of each item.

8. Promotional Offers and Coupons

If an order placed using a promotional offer, coupon, or discount is cancelled:

1. The refund amount will generally reflect the actual amount paid after discounts.
2. Promotional benefits may be forfeited if the cancellation causes the order to no longer qualify for the offer.
3. Coupon restoration is subject to the terms of the specific promotion.

9. Cancellation Charges

DiskountBazaar does not normally charge a cancellation fee for eligible orders cancelled before shipment.

However, cancellation charges may apply where permitted by law for certain products or services, such as customized items or special orders. Any applicable charges will be disclosed before your cancellation request is finalized.

10. Abuse of Cancellation Policy

To ensure fair use of our services, DiskountBazaar reserves the right to limit or refuse future cancellations or suspend customer accounts in cases involving:

1. Repeated order cancellations without valid reasons.
2. Fraudulent or suspicious activity.
3. Misuse of promotional offers.
4. Violations of our Terms & Conditions.

11. Changes to This Policy

DiskountBazaar may update this Cancellation Policy from time to time.

Any changes will become effective upon publication on our website or mobile application. Continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Cancellation Policy or need assistance with cancelling an order, please contact us:

DiskountBazaar

Email:diskountbazaar111@gmail.com

Phone: +91-9888527776

Website: www.diskountbazaar.com

Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM

At DiskountBazaar, we are committed to providing a transparent and customer-friendly cancellation process. We strive to process eligible cancellation requests promptly while ensuring a smooth and reliable shopping experience for every customer.